Holkin Design John HartDesigner ↗

Websites and practical AI,
built for local business.

A St. Thomas studio. New sites and redesigns you own outright. Plus real AI built for your business, when it helps.

  • A site you ownOne‑time build. The design, code and content are yours. Host anywhere, no subscription to stay online. Worth doing the arithmetic before you choose: a monthly plan is that figure × 36 by year three, and it keeps going. Ours stops.
  • Built for you, not from a templateEvery page hand‑built for your business. That's what you're paying for, and why it won't look like anyone else's.
  • Designed for the phone, not squeezed onto itMost "mobile‑friendly" sites are the desktop layout resized until nothing overlaps: same content, same order, just narrower. Yours gets rethought for how a phone is actually used: what someone reads first, what can fold out of the way, what needs to stay one tap from the top. That's mobile design. Optimization is just the site not being broken.
  • Built to be foundA site only helps if people find it. Every build ships search‑ready: clean structure, fast pages, and the local signals search engines actually read. And we set up your Google Business Profile so you turn up when someone nearby looks for what you do.
  • AI that actually helpsA concierge, intake, or automation built for your business, answering in seconds, even at 2am. More than half of new enquiries arrive after hours HubSpot, and reaching someone within five minutes, while they're still there, makes you 21× more likely to qualify them InsideSales. For a practice, that same speed is a missed call caught, not a recall quietly lost. Customers take to it when it's upfront: those told they're dealing with AI report satisfaction 34 points higher than those left guessing COPC, 2026. It answers only from facts you approve, and each month it writes you a plain‑English account of what people asked and what it couldn't answer. It's checked around the clock too, not just that it's online, but that it's still answering properly. There's a live one on this page. Try it.
  • AI you can actually trustPrompt injection is now the #1 documented security risk for AI apps, and leaking sensitive data is #2 OWASP, 2025. In one 316,637‑attempt study, 88% of people got a chatbot to give up a secret at least once Immersive Labs, 2024. Every concierge we ship is red‑team tested: before launch, after every change, and on a schedule. It handles data under Canada's privacy law (PIPEDA). It holds the same refusals in every language it answers in, and it can't quote a price, take a payment, or commit your business: by design, not by policy. Built to hold up for a regulated profession, where a wrong answer is a licensing problem, so it holds up for yours. How that's built →
  • Built for everyoneMade to work for people who browse with a screen reader or a keyboard alone. Built to WCAG 2.1 AA and Ontario's AODA standard, and tested by a real person on a screen reader, not just automated checkers, and re‑checked on every release. Most small‑business sites skip this entirely. The full list →
  • You inherit every build before yoursEvery concierge I ship runs on one shared foundation, so a protection engineered for one business is already in the next one. You're not the first client of a one‑off. You get everything the last build had to learn.
  • You work with the builderNo account manager, no handoff, and launch day isn't goodbye. For 30 days after you go live I'm still here, adjusting and fixing what we built as you and your customers settle in. And this isn't my first look at what a small business needs. I was delivering customer‑experience training to new Ontario business owners through Summer Company and Starter Company back in 2016.

You're looking at one. This site is hand‑built, and Iris, the concierge on it, is mine too. The concierges behind the doors below, like Fern for dental or Wren for real estate, are that same build shaped for one field: one craft, not a catalog of products.

Built for your field Every build is custom to your business: these are pages shaped for specific fields, with more on the way.

Not sure where to start? Most people aren't. Just ask Iris. Prefer email? Get in touch and I'll follow up personally, usually within a day.

Secure & Private by Design →

Featured work The live tours are previews on our own site: a look at the build, not the clients' live sites. The NookLive tour ↗The real redesign, booking flow and all meet Iris KD CollectiblesLive tour ↗A grading concierge for a card shop meet The Card Curator Diesels CycleLive tour ↗A whole St. Thomas motorcycle & small-engine shop on one deep-black, chrome-badged page. See how much fits on a single screen, built to get a rider from landing to one-tap Call. Atterbury RealtyTour soonA broker's site, a home concierge, and a private client dashboard meet Wren See All Our Work (11)